In this next section, we’ll explore the Who—understanding the people you are called to serve.
Throughout the Gospels, we see Jesus meeting people right where they were. He spoke differently to Nicodemus, a religious leader seeking truth at night, than He did to the Samaritan woman at the well, who was burdened by shame and isolation. He understood not only their visible circumstances but also their hidden struggles and deep longings.
The same is true for your ministry. To communicate effectively, you need to know who you are speaking to—their needs, their hopes, and even their frustrations. When you do this, you mirror the compassion of Christ, who looked at the crowds and had compassion because He saw they were “harassed and helpless, like sheep without a shepherd” (Matthew 9:36).