Step 2: Review or create the job description

Now that you’ve identified the need for a new role, the next step is to bring clarity to what that role will actually involve. Step 2: Review or Create the Job Description.

A job description is more than paperwork—it’s a roadmap. It sets expectations from the start, defines responsibilities, and ensures that both the organisation and the candidate are aligned. Without this clarity, recruitment decisions can become confusing, and performance can be difficult to measure later on.

In this section, we’ll walk through the key elements every job description should include and highlight how to keep it specific, practical, and true to your mission.

Step 2: Review or create the job description

A well-written job description sets the foundation for clarity.
Include:

• Job title and reporting line
• Purpose of the role
• Core responsibilities
• Required qualifications
• Character traits aligned with your mission and values
• Key performance indicators (KPIs)

Tip: Avoid overly vague descriptions. If you can’t measure it, it’s hard to manage it.