Key Points
Step 1: Identifying the Need (Recruitment Process)
- Recruitment must begin with clarity on why the role is necessary, not just a vague sense of needing help.
- The goal is to understand the purpose and gap that the new role will fill.
Common reasons a new role may be required:
- Organisational growth
- Resignation or retirement
- Skills or capacity gap
Key reflective questions to ask:
- What purpose will this role serve in fulfilling the organisation’s mission?
- What outcomes will the role be responsible for delivering?
- Is a new role truly necessary, or can current responsibilities be redistributed?
Importance of this step:
- Prevents hiring merely to “fill a seat.”
- Ensures every recruitment decision is intentional and aligned with organisational goals.
- Provides a foundation for all later steps — writing the job description, finding candidates, and making the final hire.
- Without this clarity, the recruitment process becomes unfocused.