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    Case Study: A lesson in modelling

    In this quick read, we explore the story of a leader who wants to create a culture of teamwork in their team. There’s a big problem, though: they hardly leave their office, and they don’t show the team how to work together like they talk about. We’ll find out how much a leader’s actions affect how a team works together and learn important lessons from this interesting case study.

    Let’s talk about John, a leader in a medium-sized ministry organisation that helps communities in innovative ways. John really cares about creating a friendly, team-focused workplace. He believes that strong relationships among employees are key to the company’s success. But there’s a problem – what John says and what he does don’t always match up.

    On the surface, John seems like a great team player. He talks a lot about teamwork in his speeches and emails to everyone in the company. He says it’s important for people to get along and be friends at work. But when you look closer, things don’t add up.

    During meetings, John talks about how he wants everyone to communicate openly and be friends. He thinks it’s important for leaders to spend time with their teams and for everyone to give feedback. But in reality, John is always busy with meetings with important people outside the company. He hardly spends any time with his own team.

    This gap between what John says and what he does confuses his team. They wonder if he really means what he says or if it’s just talk. This makes them unsure about what’s really important to their leader. As a result, they don’t feel as motivated to work together or to reach the company’s goals.

    But John realises this disconnect and decides to change. He starts focusing more on listening to his team and giving them a say in decisions. He spends more time with them, building stronger relationships. This makes his team feel more valued and motivated to work together towards common goals.

    Because of John’s efforts, the company becomes more united and successful. Team members feel happier and more connected, and they’re able to work together better to make positive changes in their communities.

    Now that you have had the chance to explore a bit of John’s journey, answer the following questions to help guide you in your journey.

    • What might be some of the challenges or constraints that leaders like John face when trying to align their personal values with their daily actions in a busy workplace?
    • Why is consistency important in leadership, and how does it impact team members?
    • What lessons can we draw from this case study about the importance of leadership in shaping company culture and fostering strong, productive relationships in the workplace?
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