Policies with purpose
A course by Dalia Nassar
Policies are often seen as red tape — something to file away in a cabinet until an issue arises. But in ministry, policies are far more than a formality. They are a tangible way to protect people, steward resources, and keep the mission on track. A well-crafted policy is both a spiritual and practical tool — rooted in Scripture, shaped by best practices, and designed for real-world application.
In this course, you’ll learn how to create policies that do more than “tick compliance boxes.” You’ll walk through an eight-step process — from praying for wisdom and identifying a need, to aligning with biblical principles, researching, drafting, and communicating the policy. You’ll also explore the essential structure every complete policy should have, including a clear purpose, scope, biblical foundation, and implementation procedures.
The aim of this course is to help you understand the purpose of policies and the best practices to shape them.
What you'll learn
By the end of the course, you will be able to:
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Course units
Unit 1: Purpose of policies
Unit 2: Conflict resolution
Unit 3: Course Conclusion
Dalia Nassar is an experienced Human Resources leader and strategic partner, currently serving with Alpha MENA in the capacity of Director of Operations. With a strong background in the food and beverage industry, she brings deep expertise in organisational development, team leadership, and HR strategy.
She is also the Managing Director of Elevate HR Consultancy LLC F.Z in Dubai, a certified coach with the John Maxwell Team, and Birkman certified. Through her coaching and consultancy work, Dalia equips leaders and teams to unlock their full potential and lead with purpose.
Dalia holds a Master’s degree in Social Psychology from the Lebanese University – Faculty of Social Sciences, and is skilled in negotiation, management, and building collaborative, high-trust teams. She is passionate about helping organisations grow through people and purpose.